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The standard warranty period is 2 years from the date of your invoice/receipt.
For
'Wholesale Deals', orders with 10 or more of the same screen in the cart, you'll pay wholesale pricing. The 'Wholesale Deal' will be covered by our 90 day Wholesale Warranty. Other screens on your order not included in the 'Wholesale Deal' will be covered by our standard 2 year warranty.
More details can be found in sections 12 and 13 of our
terms and conditions.
Screens with 3 or more dead pixels can be replaced under warranty. You will need to request a return authorisation
here, to send the screen back to us for inspection. Once we confirm it is eligible for replacement, we will send a new screen to you, and e-Mail you a new tracking number so you can follow the redelivery.
For more information about manufacturer pixel polices please see
this article.
We take a deep dive into this interesting question and lay out the pro's and con's of changing your own laptop screen.
Read about it
at our BLOG.
There is much more information on our blog, if you cannot find help here, you can check there too.